Last updated: November 4, 2026

Tropix Concierge LLC, doing business as Tropix Concierge (“we,” “us”), operates tropixconcierge.com and a concierge service in Miami, Florida. This policy explains what we collect and how we use it.

What we collect. Name, phone number, email address, trip details (date, group size, budget, services you ask about), and messages you send us. Our website also collects basic usage data through cookies and analytics tools, including Google Analytics and the Meta (Facebook) pixel.

How we use it. To answer your inquiry, send quotes and booking details, process deposits and payments, send trip reminders, ask for a review after your trip, and improve our ads and website.

Text messages. If you give us your mobile number, you agree to receive texts about your inquiry and booking. Our text messages are for people 21 years of age or older. Reply STOP at any time to opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who we share with. Service providers who help us run the business: our customer-management and messaging software, payment processors, our marketing partner, and the boat, driver, chef, and other vendors we book for your trip. We share only what a vendor needs to deliver your trip. We do not sell your information.

Retention and your choices. We keep inquiry and booking records as long as needed to run the business and meet legal duties. To see, correct, or delete your information, or to stop emails, contact us at hello@tropixconcierge.com or (305) 570-6696.

Contact. Tropix Concierge LLC, Miami, FL. hello@tropixconcierge.com. (305) 570-6696.